Frequently Asked Questions

Shipping Times

Europe:3-5 Business Days
International Shipping: 5-7 Business Days
Haven't Received Your Tracking Numbers/Status?

We are currently processing your order. It may take 1-5 Business Days to process your order at this time. If it has been longer than this time, please contact us at support@petdentist.co.uk
How Can I Track My Order?

You can track your order by clicking HERE.
What Is Your Refund Policy?

Please read our Refund Policy by clicking HERE.
What About Customs Tax?

Shipping is FREE, but Customs' Tax on international shipments are the customers' responsibility and vary depending on the country.
How Can I Speak To Someone About My Order?

Visit our 'Contact Us' page for all of our contact information. It is best to reach us via Email, or Facebook Message.

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