Contact Us
Questions about an order, a product, or how to get your pet used to brushing? We are happy to help.
Email us
We reply within 2 working days (Monday to Friday, excluding UK bank holidays). If your message is about an existing order, please include your order number (it starts with #) so we can help straight away. For returns or the Petsmile taste guarantee, a photo of the item helps us process your request quickly.
Trade and wholesale enquiries
Veterinary practices, groomers and pet retailers interested in stocking our products can email info@petdentist.co.uk with "Trade enquiry" in the subject line.
A note on advice
Our team can help you choose and use our products, but we cannot give veterinary advice or comment on your pet's health. Our products are non-medicinal daily-care products, not veterinary medicines. If you are worried about your pet's mouth, teeth, breath or digestion, please speak to your vet.
Our addresses
UK dispatch and returns:
Petdentist, c/o The Parcel Store
Unit 1056 Moulton Park, Deer Park Road
Northampton NN3 6RX
United Kingdom
Registered office:
Pet Dentist L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road
Nad Al Sheba, Dubai
United Arab Emirates
Licence no. 2530609.01 (Meydan Free Zone Authority)
Please do not send returns without emailing us first: we will give you a returns reference so your parcel can be matched to your order as soon as it arrives. See our Returns & Refunds Policy for details.